在罗氏，我们鼓励每位同事展现真实的自己；我们欣赏独特且出众的品质。罗氏的文化鼓励积极的表达、开放的对话和真诚的连结，在这里，你将因为做自己而被重视、接纳和尊重，并得到个人的提升和职业的发展。所有的这一切，都是为了更好地预防、阻止和治愈疾病，并确保医疗资源的可及性和可持续性。欢迎加入罗氏，一个重视每种声音的地方。
职位
You will be responsible for thetechnical support to frontline engineers, users, and other departments.
Your key responsibilities:
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Provide maintenance guidance, troubleshooting, and solutions to complex issues.
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Lead the research on major technical challenges, ensuring timely and effective instrument product service.
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Provide technical support for product lifecycle management, develop technical standards, compile, review, and update technical documentation。
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Follow up on product quality issues, communicate with headquarters, and provide technical solutions or feedback from headquarters.
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Ensures the smooth and effective implementation of product lifecycle management.
Basic Requirements of the Job：
You must hold a bachelor's degree or higher in electronics, mechanical engineering, or a related field, at least five years of experience developing or repairing mainstream mass spectrometer equipment.
You should have:
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Proficient in the application principles and hardware architecture of mass spectrometers
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Ability to independently repair and analyze hardware faults and common application issues
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Fluent in spoken, written, and spoken English, and be able to communicate proficiently within a multinational team.
我们是谁
打造更健康的未来是促使我们创新的动力。全球超过100,000名员工共同致力于推进科学，确保今天和明天的人们，都能获得高质量的医疗资源。我们的努力帮助了2600多万人使用我们的药物进行治疗，我们的诊断产品运行超过300亿次检测。罗氏通过赋能探索新的可能、激发创造力并保持高标准以提供突破传统的医疗解决方案，对全球的医疗环境带去推动和影响。
让我们一起，构建更健康的未来。
罗氏提供平等的职业发展机会。