在罗氏，我们鼓励每位同事展现真实的自己；我们欣赏独特且出众的品质。罗氏的文化鼓励积极的表达、开放的对话和真诚的连结，在这里，你将因为做自己而被重视、接纳和尊重，并得到个人的提升和职业的发展。所有的这一切，都是为了更好地预防、阻止和治愈疾病，并确保医疗资源的可及性和可持续性。欢迎加入罗氏，一个重视每种声音的地方。
职位
You will be responsible for applications Support.

Your key responsibilities:

● Conduct operator training for end users after installation of instruments. Feedback to the sales team on the tests' usage of each new training instrument, to follow up the channel filling with sales team.
● Solve application / product problems promptly and completely and could provide a more comprehensive solution to the customer based on technology.
● Conduct product technical training for Sales / Engineers/distributors. Maintain/update products information promptly.
● Support Sales to achieve reagent sales target and product pre-sales bidding and new project promotion
● Visit Customer regularly, extend Roche value, consummate extended projects.
● Coordinate instrument installation with Service Engineer and Sales
● Work closely with Sales team and Service team to ensure customer satisfaction

Basic Requirements of the Job：
You should holds at least Bachelor Degree in Clinical Diagnostics or Appropriate Science or Medical discipline. Good presentation skill, analytic skill and training skill.
You should have:

● 5 to 8 years of experience in hospital diagnostics laboratory and / or similar experience in the industry
● Customer Orientation