职位描述
地址: 蔡甸区星光大道88号中德国际产业园中电光谷数字产业园E2栋3楼
Duties and Responsibilities:
1. 及时回应客户询价,了解客户需求,记录并跟进收到的销售线索,将确认的销售机会分类并分配给销售进行跟进;
Response to customer inquiries timely, understand customer needs, record sales leads, classify identified sales opportunities and distribute them to sales for follow-up.
2. 及时响应客户/销售的报价需求并制作报价单发布,针对项目型销售,协助准备项目标书;
Timely respond to customer's quotation demand and prepare quotation sheet. Assist project sales in preparing project bidding document.
3. 积极跟进报价发送后的反馈,并进行记录和分析,以推动报价转化为订单;
Actively follow up quotation, record and analyze it to drive the quotation transfer to an order.
4. 制作合同或协议,并审核合同条款,反馈风险给销售进行确认或与客户协商,跟进合同审批等内部流程;
Make contract or agreement and review contract terms, feedback risk to sales for confirmation or negotiate with customer. Follow up the contract approval process internally.
5. 在 CRM 系统中建立新客户,并维护客户信息;
Create and maintain customer information in CRM.
6. 根据 SOP 跟进销售或服务订单流程;
Follow up processing of Sales or Service order according to SOP.
7. 及时发送、处理发票相关事宜;
Timely delivery and invoice issue.
8. CRM 系统操作及订单状态跟进;
Operation in CRM